SOMAFY Pro Neck massager
SOMAFY Pro Neck massager
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SOMAFY Pro Neck massager
Description
Description
Delivery scope:
- 1 x Somafy ™ For each massage device
- 1 x EU power adapter (no battery operation required)
- 1 x USB cable
- 1 x user manual
Shipping Policy
Shipping Policy
Shipping Policy
We ship to the United States, Canada, Europe, Australia, and the United Kingdom.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Estimated delivery times vary by destination:
United States: 6–12 business days
Canada: 8–15 business days
Europe: 7–15 business days
United Kingdom: 6–10 business days
Australia: 6–10 business days
Delivery estimates do not include the 1–3 business day processing time.
Duties & Taxes
We ship using DDP (Delivered Duty Paid) service. Applicable import duties and taxes are included, so you won’t be charged additional customs fees upon delivery.
Order Tracking
Once your order has shipped, you will receive tracking information by email. Please allow a few days for tracking updates to appear.
Shipping Delays
Delivery times are estimates and may occasionally be affected by holidays, customs processing, severe weather, or carrier delays.
If you have any questions about your shipment, please contact us at support@mysomafy.com
Return Policy
Return Policy
Return & Refund Policy
We want you to feel confident shopping with Somafy. We offer 30-day returns and exchanges for any reason, as well as 60-day returns and exchanges for product quality issues.
30-Day Returns & Exchanges
You may request a return or exchange within 30 days of delivery, even if there is no quality issue.
Returned items must be in good condition and include the original packaging, accessories, and components. Products that show signs of excessive use, misuse, or customer-caused damage may not be eligible for return or exchange.
To start a return or exchange, please contact us at support@mysomafy.com with your order number and reason for your request. Our team will provide you with return instructions.
Please do not send your item back before contacting us.
60-Day Quality Guarantee
If your product has a quality issue or defect, you may request a return or exchange within 60 days of delivery.
Please contact us at support@mysomafy.com with your order number and photos or a short video showing the issue. Once the issue is confirmed, we’ll work with you to provide an appropriate solution, which may include a replacement, exchange, or refund.
This policy does not cover damage caused by misuse, accidents, improper handling, or normal wear and tear.
Free Return Shipping
Somafy covers return shipping costs for eligible returns and exchanges under our 30-day return policy and 60-day quality guarantee.
Please contact us before returning your product. Our team will provide you with return instructions and, where applicable, a prepaid return shipping label.
Order Cancellations & Changes
If you need to cancel or modify your order, please contact us as soon as possible at support@mysomafy.com.
Orders can be cancelled or modified before they have been shipped. Once an order has shipped, it can no longer be cancelled or modified, but you may request a return or exchange after receiving it in accordance with this policy.
Refunds
Once we receive and inspect your return, we’ll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process and post the refund.
Contact Us
If you have any questions about returns, exchanges, or refunds, please contact us at:
support@mysomafy.com
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
30-day returns
Secure payments
free shipping
60-day exchange policy
real results, real people
We conducteda consumer test where we sent the The 3-
in-l Back Massager to over 29 chiropractic clinics.A total of 514
patients with back issues tested it. Here are the results.
Results heading
90%
of users reported reduced back pain from the lst session.
90%
of users were able to alleviate lower back pain and improve mobility after 7 days of consistent use (15-20 min/day).
90%
of users experienced significant relief from tension in their upper and mid-back after l0 days of consistent use (15-20min/day).
90%
of users noticed improved posture and reduced muscle stiffness after 14 days of consistent use(15-20 min/day).
What makes Us right for you?
Here’s a comparison, but there is really no comparison
| SOMAFY | Others | |
|---|---|---|
| Portable | ||
| Designed for at-home wellness | ||
| Thoughtfully engineered | ||
| Affordable $$$ | ||
| Try risk-free for 90 nights |
FAQs
What products does Somafy offer?
What products does Somafy offer?
Somafy specializes in massage pillows and personal wellness products designed for convenient relaxation and everyday comfort. Our products are developed with a focus on practical functionality, comfortable design, quality materials, and ease of use.
How can I place an order?
How can I place an order?
You can browse our products online, select the product and quantity you need, add the items to your shopping cart, and complete the checkout process. Please make sure your shipping information and contact details are correct before submitting your order.
For larger quantities, wholesale purchases, or customized products, please contact our sales team directly for a quotation.
Do you offer wholesale or bulk orders?
Do you offer wholesale or bulk orders?
Yes. Somafy works with retailers, distributors, e-commerce businesses, brands, and other business customers. If you are interested in purchasing massage pillows in larger quantities, please contact us with your expected order quantity and requirements.
Do you offer OEM or ODM services?
Do you offer OEM or ODM services?
Yes. Somafy provides OEM and ODM support for qualified business customers. Depending on the project, customization may include product specifications, appearance, colors, logos, packaging, labeling, and other requirements.
Please contact our team to discuss your project and minimum order requirements.
How long does shipping take?
How long does shipping take?
Shipping times depend on the destination, shipping method, order quantity, product availability, and other logistical factors. Estimated delivery information will be provided during the ordering process or by our sales team for wholesale and customized orders.
International shipments may also be subject to customs clearance and local regulations, which can affect delivery times.
